Privacy Policy

At Trisome Technical Services & Supply Pte Ltd (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://trisome.com.sg. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Company details (e.g., company name, job title)
  • Any other information you provide when contacting us or filling out forms on our website.

1.2 Non-Personal Information

  • Browser type and version
  • IP address
  • Pages you visit on our website
  • Referring website addresses
  • Other diagnostic data for analytics and improvements.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services.
  • Respond to your inquiries and requests.
  • Process transactions or provide quotations.
  • Improve our website and user experience.
  • Send you updates, promotional content, or other communications (if you have opted in).
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party companies that assist us in providing our services (e.g., hosting, analytics, payment processing).
  • Compliance and Legal Obligations: Authorities, if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us understand how you interact with our website and improve its functionality.

  • Essential Cookies: Required for website operation.
  • Analytics Cookies: To analyze website performance.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Restrict or object to the processing of your personal data.

To exercise these rights, please contact us using our “Contact Us” form.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed.